Article: Q246398
Product(s): Microsoft Windows NT
Version(s): 2.1; WINDOWS:2000
Operating System(s):
Keyword(s): kberrmsg kbtool kbui
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Metadirectory Services 2.1
- Microsoft Windows 2000 Server
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SYMPTOMS
========
When you click the Help button to display the help screen or click the right
side of a form in Compass, you receive the following error message:
Proxy Report:
11001 Host was not found
CAUSE
=====
This issue occurs because the MMS Help uses URLs to locate the help files. This
is an example of a URL that could be called:
http://server_name.domain.com:8080/resource/help/admin
This error message is generated when a Proxy Server is configured for Microsoft
Internet Explorer and your MMS directory structure has an Internet type name
such as server_name.domain_name.com.
RESOLUTION
==========
To work around this issue, obtain access to the Internet by using a proxy
server:
1. In Internet Explorer, click Internet Options on the Tools menu, and then
click the Connections tab.
2. Click Lan Settings, click to select the "Use a proxy server" check box, and
then click Advanced.
3. Add the follow exception to the "Do not use proxy server for addresses
beginning with" box under Exceptions
http://<server name>.<domain name>.com
where <server name> is the server name, and <domain name> is the
domain name.
NOTE: To verify you are using the correct URL that the help file is trying to
contact, right-click the form where the proxy error is displayed, and then
click Properties. The General tab contains the address, copy the information
up to the port number. For example:
http://<server name>.<domain name>.com:8080/resource/help/admin
This information would be the exception.
Additional query words:
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Keywords : kberrmsg kbtool kbui
Technology : kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbMMSSearch kbMMS210
Version : :2.1; WINDOWS:2000
Issue type : kbprb
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