Article: Q246485
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s):
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Workstation version 4.0
- Microsoft Windows NT Server version 4.0
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SYMPTOMS
========
When you restart a Microsoft Windows NT 4.0-based computer or restart a computer
after it has been upgraded to Windows NT 4.0, you may receive the following
error message:
STOP c0000142 (DLL Initialization Failed) initialization of the dynamic link
library C:\winnt\system32\user32.dll failed the process is terminating
abnormally.
CAUSE
=====
The cause is unknown.
RESOLUTION
==========
To resolve this issue, follow these steps:
1. If this error message appears after an upgrade to Windows NT 4.0, copy the
following files from Windows NT 4.0 Service Pack 3 to the
%SystemRoot%\System32 folder:
Kernel32.dll
Ntdll.dll
Win32k.sys
User32.dll
Winsrv.dll
2. If this error message appears while restarting a computer after it has been
upgraded to Windows NT 4.0, copy the following files from Windows NT 4.0
Service Pack 3 to the %SystemRoot%\System32 folder:
User32.dll
Gdi32.dll
Additional query words: User32.dll
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Keywords :
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : winnt:4.0
Issue type : kbprb
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