Article: Q248425
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): kbenv
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When Setup attempts to modify the folder during an Exchange Server service pack
upgrade, you may receive the following error message:
The Microsoft Mail e-mail address for the site is required for this
operation, but has been removed from the site object. Use Raw Properties to
edit the site object and replace the Microsoft Mail e-mail address.
Microsoft Exchange Server Setup
ID no: c1030b3a
CAUSE
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This behavior occurs if the Site Addressing object for the Microsoft Mail
Connector is inappropriately modified or removed. The error message can also
occur if you attempt to remove Microsoft Mail Connector during Exchange Server
Setup.
RESOLUTION
==========
Use the Exchange Server Administrator program in raw mode to edit the Site
Addressing object and add\modify the Microsoft Mail proxy address.
WARNING: If you use the raw mode of the Exchange Server Administrator program
(admin /r) incorrectly, serious problems may occur that may require you to
reinstall Microsoft Windows NT Server, Microsoft Exchange Server, or both.
Microsoft cannot guarantee that problems that result from using raw mode
incorrectly can be solved. Use raw mode at your own risk.
1. Start the Microsoft Exchange Server Administrator program in raw mode by
typing the following at a command prompt:
"c:\exchsrvr\bin\admin /r" (without the quotation marks)
2. Click the Site\Configuration\Site Addressing object.
3. On the File menu, click Raw Properties.
4. Click the Gateway-Proxy object attribute.
5. Click the MS address type in the "Attribute values" section.
6. In the "Edit value" section, modify the address to match the following
format:
MS:<OrganizationName>/<SiteName>
NOTE: If the MS address type does not exist, delete the existing contents of the
"Edit value" section, add the appropriate MS e-mail address type (as displayed
in the example above), click Add, click Apply, and then click OK.
7. Click Set, click Apply, and then click OK.
8. Let this action replicate (this action adds an MS type e-mail address on the
Site Addressing tab).
You now have the ability to apply an Exchange Server service pack or remove
Microsoft Mail Connector by running Exchange Server 5.5 Setup.
Additional query words:
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Keywords : kbenv
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbprb
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