Article: Q249650
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s):
Keyword(s): kberrmsg kbsetup win95
Last Modified: 17-DEC-2000
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
========
When you attempt to install the Microsoft Windows 95 Year 2000 Update from the
Microsoft Year 2000 Resource CD-ROM, you may receive the following error
message:
An error has occurred copying command.w95.
Ensure that the location specified below is correct, or change it and insert
'(Unknown)' in the device you specify.
Copy files from:
C:\WINDOWS\TEMP\IXP000.TMP
If you click Details, you receive the following error message:
The following error occurred: "The directory name is invalid."(error #267).
Source File: C:\WINDOWS\TEMP\IXP000.TMP\COMMAND.W95
Destination file: C:\WINDOWS\OPTIONS\CABS\COMMAND.COM
If you click OK, the messages are repeated. If you click Cancel, Setup continues.
CAUSE
=====
This error message can occur if the C:\Windows\Options folder contains a file
named Cabs.
RESOLUTION
==========
To resolve this issue:
1. Rename the Cabs file in the C:\Windows\Options folder to "Cab".
For information about how to rename files, click Start, click Help, click the
Index tab, type "renaming" (without the quotation marks), and then
double-click the Renaming Files topic.
2. Create a new folder named Cabs in the C:\Windows\Options folder.
For information about how to create a new folder, click Start, click Help,
click the Index tab, type "create" (without the quotation marks), and then
double-click the "Creating a Folder" topic.
3. Reinstall the Windows 95 Year 2000 Update.
Additional query words:
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Keywords : kberrmsg kbsetup win95
Technology : kbWin95search kbZNotKeyword3
Version : WINDOWS:95
Issue type : kbprb
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