Article: Q251388
Product(s): Microsoft Exchange
Version(s): MACINTOSH:8.0; WINDOWS:2000,7.0a,7.5,97,98
Operating System(s):
Keyword(s):
Last Modified: 27-OCT-2000
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The information in this article applies to:
- Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0
- Microsoft Schedule+, versions 7.0a, 7.5
- Microsoft Outlook 2000
- Microsoft Outlook 97
- Microsoft Outlook 98
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SYMPTOMS
========
If you try to open a Microsoft Schedule+ user's calendar by clicking Open on the
File menu, and then clicking Other User's Folder, a blank Microsoft Outlook
calendar may be displayed instead.
For example, if user A is a Schedule+ user and user B is an Outlook user, when
user B clicks Open on the File menu, clicks Other User's Folder, and then clicks
the user A Calendar folder, the user A calendar isn't displayed as a Schedule+
calendar as expected. Instead, the User A calendar is displayed as an Outlook
calendar and is blank.
CAUSE
=====
The Schedule+ user's mailbox has been accessed by using Outlook. This creates an
Outlook Calendar folder, which is displayed as the Schedule+ user's calendar.
RESOLUTION
==========
To resolve this issue:
1. Log on as the Schedule+ user, and then start the Microsoft Exchange Client
version 5.0.
2. Delete the Calendar folder.
3. Log on as an Outlook personal computer user, and then open the Schedule+
calendar. The Schedule+ calendar is displayed.
MORE INFORMATION
================
If the Schedule+ user migrates to Outlook, that user should start Outlook the
first time by using the /resetfolders command line switch.
For additional information about other command-line switches, click the article
number below to view the article in the Microsoft Knowledge Base:
Q182112 OL98: Additional Command-Line Switches
Additional query words: OL97 OL98 OL20
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Keywords :
Technology : kbHWMAC kbOSMAC kbOutlookSearch kbExchangeSearch kbZNotKeyword2 kbOutlook2000Search kbScheduleSearch kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlookMacSearch kbSchedule700a kbSchedule750 kbOutlook800Mac
Version : MACINTOSH:8.0; WINDOWS:2000,7.0a,7.5,97,98
Issue type : kbprb
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