Article: Q252664
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s):
Keyword(s):
Last Modified: 08-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
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SYMPTOMS
========
If your Windows NT-based computer is running the File Transfer Protocol (FTP)
service, you may receive a "Stop 0x0000000A" error message in the Tcpip.sys file
on a blue screen.
CAUSE
=====
This behavior can occur on a multiple processor FTP server because of an error
adjusting the size of the Ipr_Buffer chain. The buffer size was not trimmed
correctly when urgent packets were resequenced where an overlap existed.
Overlaps can occur when packets are received from computers using non-Windows
implementations of the TCP/IP stack.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.
The English-language version of this fix should have the following file
attributes or later:
Date Time Size File name Platform
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02/01/2000 01:04p 802,328 Tcpip.sys I386
02/04/2000 05:17p 305,744 Tcpip.sys Alpha
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT 4.0.
Additional query words:
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Keywords :
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : :4.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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