Article: Q253210
Product(s): Microsoft Exchange
Version(s): WINDOWS:2000,98
Operating System(s):
Keyword(s): exc55
Last Modified: 22-JUN-2001
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The information in this article applies to:
- Microsoft Outlook 2000
- Microsoft Outlook 98
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you are trying to import a set of personal folders (.pst file) into
Microsoft Outlook, you may receive the following error message:
Properties for this information service must be configured prior to use.
This error message is followed another, which states:
File access is denied. You do not have the permissions required to access the
file "filename.pst".
CAUSE
=====
The .pst file that you are trying to import has been marked as read-only.
RESOLUTION
==========
To resolve this error, remove the read-only attribute from the personal folders
file.
MORE INFORMATION
================
For additional information about Personal Folders and read-only volumes, click
the article number below to view the article in the Microsoft Knowledge Base:
Q178756 XCLN: Read-Write Access Required to Open .PST and PAB Files
Additional query words:
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Keywords : exc55
Technology : kbOutlookSearch kbOutlook2000Search kbOutlook98Search kbZNotKeyword3
Version : WINDOWS:2000,98
Issue type : kbprb
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