Article: Q253714
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s): kbprint
Last Modified: 08-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
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SYMPTOMS
========
When you send a print job from a computer running UNIX, you may receive an
access violation in the Tcpsvcs.exe file.
CAUSE
=====
This issue can occur if the trailing bytes of a control file are invalid. There
is a problem in the control file processing in the Windows NT LPD service.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT 4.0 service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.
The English-language version of this fix should have the following file
attributes or later:
Date Time Size File name Platform
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2/7/00 9:28p 23,312 lpdsvc.dll Intel
2/3/00 4:24p 38,160 lpdsvc.dll Alpha
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT 4.0.
Additional query words:
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Keywords : kbprint
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : winnt:4.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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