Article: Q254334
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP3
Operating System(s):
Keyword(s): exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 11-NOV-2000
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5 SP3
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SYMPTOMS
========
The Exchange Server message transfer agent (MTA) stops responding in
EMSMTA!o4puinqh after it dereferences a pointer.
CAUSE
=====
This issue can occur if the MTA cannot complete the assignment of an index
(memory structure) and the MTA attempts to use the index. The MTA dereferences a
pointer that is not valid.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:
Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 SP 3. This problem was first corrected in Exchange Server 5.5
Service Pack 4.
Additional query words:
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Keywords : exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix
Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3
Version : winnt:5.5 SP3
Issue type : kbbug
Solution Type : kbfix
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