Q254540: XCON: GW Router Has Trouble with Multiple Messages with Same ATT

Article: Q254540
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP3
Operating System(s): 
Keyword(s): exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 12-NOV-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 SP3 
-------------------------------------------------------------------------------


SYMPTOMS
========

Multiple messages that contain attachments that have the same name and that are
processed by the Exchange Server 5.5 GroupWise Router (Gwrouter.exe) are placed
in the Badmail folder.

CAUSE
=====

The GroupWise Router does not correctly process messages that contain the same
attachment name and ends up incorrectly placing them in the Badmail folder.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Pack 3. This problem was first corrected in Exchange Server
5.5 Service Pack 4.

Additional query words:

======================================================================
Keywords          : exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3
Version           : winnt:5.5 SP3
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================