Article: Q255192
Product(s): Microsoft Windows NT
Version(s): WINDOWS:; winnt:4.0
Operating System(s):
Keyword(s):
Last Modified: 11-DEC-2001
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The information in this article applies to:
- the operating system: Microsoft Windows NT 4.0
- Microsoft Outlook 98
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SYMPTOMS
========
On a Terminal Server client, when you try to send a file from Windows Explorer
as an attachment to an e-mail message by right-clicking the file, clicking Send
To, and then clicking Mail Recipient, Outlook may not start and you may receive
the following error message:
The object could not be found
When you start Outlook manually before you use the Send To option, the process
works properly.
RESOLUTION
==========
To work around this behavior, use one of the following procedures:
- Copy the Frmcache.dat file from the C:\Windows\Forms folder to the user's
%SystemRoot%\Profiles\%username%\Windows\Forms folder.
-or-
- Delete or rename the Home Directory Forms folder.
MORE INFORMATION
================
To prevent this behavior in the future, run the Windows Messaging compatibility
script.
Additional query words:
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Keywords :
Technology : kbOutlookSearch kbOSWinSearch kbOSWinNT400 kbOutlook98Search kbZNotKeyword3 kbOSWinNTSearch
Version : WINDOWS:; winnt:4.0
Issue type : kbprb
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