Article: Q255672
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4,4.0 SP5
Operating System(s):
Keyword(s): kbWinNT400PreSP7Fix
Last Modified: 16-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5, Terminal Server Edition
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SYMPTOMS
========
The CAPS LOCK functionality may be inverted during Terminal Server client logon.
This affects only Service Pack 4 and 5 for Windows NT 4.0 Terminal Server. If
CAPS LOCK is turned on when a Terminal Server client is started, its function is
inverted (lowercase characters are produced). If it is off, uppercase characters
are produced. This continues until after the logon process is finished. The CAPS
LOCK operation then returns to normal.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:
- http://www.microsoft.com/windows/servicepacks/
-or-
- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
WORKAROUND
==========
Make sure that CAPS LOCK is turned off before starting the Terminal Server
client.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Additional query words:
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Keywords : kbWinNT400PreSP7Fix
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400sp4 kbNTTermServ400sp5 kbNTTermServSearch
Version : winnt:4.0 SP4,4.0 SP5
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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