Article: Q259163
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP3
Operating System(s):
Keyword(s): exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix kbgraphxlinkcritical
Last Modified: 01-JUN-2001
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5 SP3
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SYMPTOMS
========
If you attempt to open an attachment or add an attachment to a new message you
are composing, you may be unable to do so. This issue is most likely to occur
when a very large number of messages that contain attachments are sent to the
Exchange Server computer in a short period of time. The issue is known to occur
when an anti-virus program is running on the server, but it occurs independent
of the specific anti-virus program that is running.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, click the following article number to view the
article in the Microsoft Knowledge Base:
Q191914 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The following files are available for download from the Microsoft Download
Center:
x86: DownloadDownload Q248838engi.exe now
(http://www.microsoft.com/downloads/release.asp?ReleaseID=25443)
Alpha: DownloadDownload Q248838enga.exe now
(http://www.microsoft.com/downloads/release.asp?ReleaseID=25444)
For additional information about how to download Microsoft Support files, click
the following article number to view the article in the Microsoft Knowledge
Base:
Q119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current
virus-detection software that was available on the date that the file was
posted. The file is stored on secure servers that prevent any unauthorized
changes to the file.
STATUS
======
Microsoft has confirmed that this is a problem in Microsoft Exchange Server
version 5.5 Service Pack 3. This problem was first corrected in Exchange Server
5.5 Service Pack 4.
Additional query words: api heavy traffic ims imc Trend Micro ScanMail 3.5 NAV Complete Operation
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Keywords : exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix kbgraphxlinkcritical
Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3
Version : winnt:5.5 SP3
Issue type : kbbug
Solution Type : kbfix
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