Article: Q259506
Product(s): Microsoft Exchange
Version(s): WINDOWS:2000,5.5
Operating System(s):
Keyword(s):
Last Modified: 24-JUN-2001
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The information in this article applies to:
- Microsoft Outlook Web Access, version 5.5, on platform(s):
- the operating system: Microsoft Windows 2000
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you install Outlook Web Access on a computer that is running Windows 2000
Server, you may receive the following message:
Setup has detected that you are not running a set of
Windows NT related fixes required for Outlook Web Access.
Please see the Release Notes for further instructions.
Microsoft Exchange Server Setup
ID no: c1037997
CAUSE
=====
This behavior can occur if Outlook Web Access was installed from the Microsoft
Select November 1997 Exchange Server 5.5 CD-ROM.
RESOLUTION
==========
To resolve this issue, either install the retail version of Outlook Web Access
or install the program from the Microsoft Developer Network (MSDN) CD-ROM.
WORKAROUND
==========
To work around this issue, follow these steps:
1. Copy the \i386 directory to a folder on the hard drive.
2. Rename Srvrmax.exe or Srvrmin.exe to Setup.exe.
3. Run Setup.
STATUS
======
Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.
Additional query words:
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Keywords :
Technology : kbOutlookSearch kbOWASearch
Version : WINDOWS:2000,5.5
Issue type : kbbug
Solution Type : kbnofix
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