Article: Q259795
Product(s): Microsoft Exchange
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 22-JUN-2001
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The information in this article applies to:
- Microsoft Outlook 97
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you use Outlook 97 to synchronize your mailbox to an .ost file, you may
receive the following error log in your Deleted Items folder:
8:28:32 Synchronizing Organization Forms
8:28:33 Terminated in error
8:28:33 [8004010F-501-0-B20]
8:28:33 the client operation failed.
8:28:33 Microsoft Exchange Server Information Store
CAUSE
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The Ems*.dll files that control the Exchange Server service for Outlook 97 may
be damaged.
RESOLUTION
==========
To resolve this problem, install the Archive patch for Outlook 97 from the
following Microsoft Web site:
http://office.microsoft.com/downloads/9798/arch97en.aspx
Additional query words:
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Keywords :
Technology : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3
Version : :
Issue type : kbprb
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