Article: Q259894
Product(s): Microsoft Exchange
Version(s): 2000
Operating System(s):
Keyword(s):
Last Modified: 08-MAY-2002
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The information in this article applies to:
- Microsoft Outlook 97
- Microsoft Outlook 98
- Microsoft Outlook 2000
- Microsoft PowerPoint 97 for Windows
- Microsoft PowerPoint 2000
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you close a PowerPoint presentation that was opened from an Exchange Server
public folder, you may receive an error message that is similar to the
following:
Unable to save changes to the document. Your changes will be placed in the
temporary file, 'c:\temp\filename.ppt'. You can copy this file into the
original folder if you want to recover your changes to the original document.
The operation failed.
RESOLUTION
==========
To resolve this problem, apply Microsoft Office 2000 Service Pack 2 (SP2). For
additional information about how to obtain Office 2000 SP2, click the article
number below to view the article in the Microsoft Knowledge Base:
Q276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
STATUS
======
Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.
MORE INFORMATION
================
This behavior occurs if the following conditions exist:
- You have Reviewer (read-only) permissions to the Exchange Server public
folder.
- You did not make any changes to the PowerPoint presentation.
- The PowerPoint presentation that you opened was placed in the Exchange Server
public folder by using the drag-and-drop method, instead of by creating the
PowerPoint presentation in the public folder.
- You opened the PowerPoint presentation from the Folder List pane, and not the
Preview pane.
Additional query words:
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Keywords :
Technology : kbOutlookSearch kbPowerPtSearch kbExchangeSearch kbExchange550 kbPowerPt2000 kbPowerPt97 kbZNotKeyword2 kbPowerPt2000Search kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbPowerPt97Search kbZNotKeyword3
Version : :2000
Issue type : kbbug
Solution Type : kbpending
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