Article: Q260573
Product(s): Microsoft Exchange
Version(s):
Operating System(s):
Keyword(s): kbOffice2000preSR2fix
Last Modified: 08-MAY-2002
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Outlook 2000
- Microsoft Exchange Server, version 5.5
-------------------------------------------------------------------------------
SYMPTOMS
========
In Outlook 2000, if you select a calendar appointment and copy it, and then
attempt to paste the appointment to a different day, a duplicate appointment is
created on the original date.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Microsoft Outlook 2000 service release that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.
The English version of this fix should have the following file attributes or
later:
+----------------------------+
| File name | Version |
+----------------------------+
| Outllib.dll | 9.00.00.4005 |
+----------------------------+
WORKAROUND
==========
To work around this problem, apply Outlook 2000 Service Release 1 (SR-1), and
then apply the post-SR-1 fix for Microsoft Office 2000.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Outlook 2000.
Additional query words: OL2000
======================================================================
Keywords : kbOffice2000preSR2fix
Technology : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlook2000Search kbZNotKeyword3
Version : :
Issue type : kbbug
Solution Type : kbfix
=============================================================================