Article: Q260690
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55
Last Modified: 02-AUG-2000
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you attempt to view the Free/Busy information of a Novell GroupWise user,
you may receive the following event in the application log:
Event ID: 5016
Source: MSExchangeGWiseCal
Description:
Could not receive a returning probe message. Please make sure both Microsoft
Exchange Router for Novell GroupWise service and GroupWise API Gateway are
running. Probe message checking, Continue.
CAUSE
=====
This behavior can occur because of an error in the configuration of the
Microsoft Exchange Calendar Connector. The Calendar Connector is configured to
point to a GroupWise domain (a format of domain.gateway).
GroupWise supports having multiple domains within a GroupWise environment. In
many cases, the connector for mail flow resides in a domain separate from the
domain for GroupWise users. The Calendar Connector must point to the domain
where the users reside.
RESOLUTION
==========
To work around this behavior, modify the Calendar Connector to point to the
domain where the GroupWise users reside.
The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Additional query words:
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Keywords : exc55
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbprb
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