Article: Q262159
Product(s): Microsoft Automap
Version(s):
Operating System(s):
Keyword(s): kberrmsg kbimu
Last Modified: 28-FEB-2002
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The information in this article applies to:
- Microsoft MapPoint 2001
- Microsoft Streets and Trips 2001
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SYMPTOMS
========
When you attempt to install Microsoft Pocket Streets 2001 on your Microsoft
Windows CE device or Microsoft Pocket PC, you may receive one of the following
error messages:
- The application cannot run on the current OS version.
- Ceappmgr caused an invalid page fault in module Ceappmgr.exe.
CAUSE
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This behavior can occur if one of the following conditions is true:
- Microsoft Windows CE Services version 2.2 is installed on your desktop
computer.
- You are running an older version of Pocket Streets on a Compaq Ipaq. The Ipaq
is based on a different processor than most Pocket PCs.
RESOLUTION
==========
To resolve this issue, use the appropriate method.
Windows CE Services 2.2 Is Installed on My Desktop Computer
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To do this:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Microsoft Pocket Streets 2001, and then click Add/Remove.
4. Follow the instructions on the screen to uninstall Pocket Streets 2001.
5. Download and install Microsoft ActiveSync 3.1 from the following Microsoft
Web site:
http://www.microsoft.com/pocketstreets/previous
6. Reinstall Pocket Streets 2001.
I Run Pocket Streets on a Pocket PC with the Strongarm Processor
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Please see the following Knowledge Base article for issues regarding Pocket PC
devices using the Strongarm processor:
Q269332 Error Message: Microsoft Pocket Streets 2001 Does Not Support the
Connected Device Type
Additional query words: mp2001 st2001 active sync wince p/pc h/pc
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Keywords : kberrmsg kbimu
Technology : kbHomeProdSearch kbExpediaSearch kbMapptSearch kbMapPoint2001 kbExpediaStreets2001
Version : :
Issue type : kbprb
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