Article: Q263072
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP3
Operating System(s):
Keyword(s): exc55sp3
Last Modified: 18-MAY-2001
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5 SP3, on platform(s):
- the operating system: Microsoft Windows 2000
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SYMPTOMS
========
When you install the Internet Mail Service for Exchange Server 5.5 Service Pack
3 on a Windows 2000 Terminal Services computer, you may receive the following
error message when the Internet Mail Wizard begins to install services and
modify the registry:
Self registration of the DLL C:\Documents and
Settings\Administrator\WINDOWS\system32\cdonts.dll failed : 0d.
When you click OK, you receive the following error message:
Processing file 'C:\EXCHSRVR\bin\cdo.ins,' at or near line 7
The specified module could not be found.
Microsoft Windows NT
ID no: 0xc002007e
When you click OK, you may receive the following error message:
Processing file 'C:\EXCHSRVR\bin\smtp.uns', at or near line 27
The system cannot find the file specified.
Microsoft Windows NT
ID no: 0xc0020002
CAUSE
=====
This issue can occur because the Internet Mail Service cannot register the
necessary dynamic-link libraries (DLLs) when the server is running Terminal
Services in execute mode.
RESOLUTION
==========
To resolve this issue:
1. At a command prompt, type "change user /install" (without the quotation
marks) to change Terminal Services to installation mode. The following
message is displayed:
User session is ready to install applications.
2. Start the Internet Mail Wizard and make sure that the Internet Mail Service
is installed successfully.
3. At a command prompt, type "change user /execute" (without the quotation
marks) to change Terminal Services to execute mode. The following message is
displayed:
User session is ready to execute applications.
MORE INFORMATION
================
For additional information about how to install applications on a Windows 2000
Terminal Server computer that is running in application server mode, click the
article number below to view the article in the Microsoft Knowledge Base:
Q248340 Installing and Using Programs in Windows 2000 Terminal Services
Additional query words:
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Keywords : exc55sp3
Technology : kbExchangeSearch kbZNotKeyword2
Version : winnt:5.5 SP3
Issue type : kbprb
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