Q263242: Encarta 2000 Error Message: Windows Cannot Find Program.exe

Article: Q263242
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbimu
Last Modified: 12-NOV-2001

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The information in this article applies to:

- Microsoft Encarta Interactive World Atlas 2000 
- Microsoft Encarta World English Dictionary, version 1.0 
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SYMPTOMS
========

When you attempt to register one of the programs listed at the beginning of this
article, you may receive the following error message:

  Windows cannot find Program.exe.

CAUSE
=====

This behavior can occur if the default Web browser on your computer is not
properly configured.

RESOLUTION
==========

To resolve this issue, reinstall your Web browser.

For information about how to obtain and install the latest version of Microsoft
Internet Explorer, visit the following Microsoft Web site:

  http://www.microsoft.com/windows/ie/

For information about how to obtain and install the latest version of Netscape
Communicator, visit the following Netscape Web site:

  http://www.netscape.com/computing/download/index.html

MORE INFORMATION
================

You can register the program online by using your Product Identification Number
(PID). To do this, visit the following Web site

  http://encarta.msn.com/products/deluxe/activate.asp?PID=<PID>

where <PID> is your Product Identification Number.

To identify your PID:

1. Start one of the programs listed at the beginning of this article.

2. On the Help menu, click About This Product or About Encarta InterActive World
  Atlas.

Additional query words: 1.00 multi multi-media media mm ewa2k ewed registration

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Keywords          : kbenv kberrmsg kbimu 
Technology        : kbHomeProdSearch _IKkbbogus kbHomeMMsearch kbEncartaSearch kbEncartaWorldAtlas2000 kbEncartaWorldEngDict
Version           : WINDOWS:1.0
Issue type        : kbprb

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