Q265716: XADM: Installing Exchange Server 5.5 SP1 Does Not Update DLLs

Article: Q265716
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP1
Operating System(s): 
Keyword(s): 
Last Modified: 20-JUL-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 SP1 
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SYMPTOMS
========

When you install Service Pack 1 (SP1) for Microsoft Exchange Server, version
5.5, on a computer running Microsoft Windows NT 4.0 SP3 and Seagate's BackupExec
version 7.0 with Exchange Add-In, you may receive a message that the following
dynamic-link library (DLL) files cannot be updated:

  %winnt%\system32\edbbcli.dll %winnt%\system32\emsmdb.dll
  %winnt%\system32\escprint.dll
  %winnt%\system32\libxds.dll

A Windows NT dialog box appears with the following options:

- Abort

- Retry

- Ignore

Note: All Exchange services were stopped prior to the application of Exchange
Server 5.5 SP1.

RESOLUTION
==========

To resolve this issue:

1. Stop all Seagate's BackupExec services.

2. In the Windows dialog box, click Retry to install Exchange Server 5.5 SP1.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words:

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Keywords          :  
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP1
Version           : winnt:5.5 SP1
Issue type        : kbprb

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