Article: Q266422
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s):
Keyword(s): kbClient kbConfig kbRemote kbsms200 kbsms200bug kbHelpDesk kbsmsUtil kbRemoteProg
Last Modified: 27-JUL-2001
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The information in this article applies to:
- Microsoft Systems Management Server version 2.0
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SYMPTOMS
========
When you use Remote Control on a Systems Management Server (SMS) 2.0 client
computer that is running Microsoft Windows 95 or Microsoft Windows 98, you may
receive a general protection (GP) fault in Wuser32. This behavior can occur on
computers that contain a Matrox Millennium G400 video adapter.
WORKAROUND
==========
There are four possible workarounds:
- Use the Standard VGA driver on the client.
- Disable Remote Control for the site that is experiencing the problem.
- Prevent the SMS client from being installed on the computer that contains the
G400 video adapter by using IP subnetting or scripting.
- Contact Matrox support for a driver that does not exhibit this behavior.
STATUS
======
Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.
Additional query words: prodsms
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Keywords : kbClient kbConfig kbRemote kbsms200 kbsms200bug kbHelpDesk kbsmsUtil kbRemoteProg
Technology : kbSMSSearch kbSMS200
Version : :2.0
Issue type : kbbug
Solution Type : kbnofix
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