Article: Q266470
Product(s): Microsoft Home Multimedia Titles
Version(s): 1.0
Operating System(s): 
Keyword(s): kbprint kbimu
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Encarta Encyclopedia Deluxe 2001 for Windows 
- Microsoft Encarta Encyclopedia Standard 2001 for Windows 
- Microsoft Encarta Reference Suite 2001 
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SYMPTOMS
========

When you attempt to print a Timeline from one of the products listed at the
beginning of this article, only the Microsoft Encarta copyright information may
be printed at the bottom of the page.

CAUSE
=====

This behavior can occur if the printer driver for your printer is damaged or
outdated.

RESOLUTION
==========

To resolve this issue, contact your hardware manufacturer to obtain and install
the latest printer driver for your printer. For information about how to contact
your hardware manufacturer, click the appropriate article number below to view
the article in the Microsoft Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z


Additional query words: multi multi-media media mm print job printout time line blank empty copy right

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Keywords          : kbprint kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaReference2001
Version           : :1.0
Issue type        : kbprb

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