Article: Q266671
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP3
Operating System(s):
Keyword(s): exc55sp3
Last Modified: 18-MAY-2001
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5 SP3, used with:
- the operating system: Microsoft Windows 2000
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SYMPTOMS
========
When you run the Microsoft Exchange Mailbox Merge program (Exmerge.exe) on a
Windows 2000 Server-based Terminal Server computer that is running Exchange
Server 5.5 Service Pack 3, you may receive the following error message:
One or more system files required to run this program were not found. Please
reinstall the Microsoft Exchange Administrator program and then run
Exmerge.exe.
CAUSE
=====
This issue can occur if Terminal Services is running in Execute mode. To run the
Exmerge program, Terminal Services must be running in Install mode.
RESOLUTION
==========
To resolve this issue, change Terminal Services to Install mode before you run
the Exmerge.exe program. To change Terminal Services to Install mode, type
"change user /install" (without the quotation marks) at a command prompt.
After you run Exmerge successfully, change Terminal Services back to Execute
mode; type "change user /execute" (without the quotation marks) at the command
prompt.
Additional query words:
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Keywords : exc55sp3
Technology : kbExchangeSearch kbZNotKeyword2
Version : winnt:5.5 SP3
Issue type : kbprb
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