Q269442: XADM: Mailbox Manager Removes Future Appointment

Article: Q269442
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 10-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you use Mailbox Manager to clean calendar folders, appointments that were
created in past, but which are older than the age limit set on the folder and
which are scheduled to occur in the future, may be deleted.

CAUSE
=====

Mailbox Manager only considers the creation date, last modification date, and
sent date as the criteria for the removal of an appointment. Appointments that
are older than the configured age limit of items in the folder, but which occur
in the future are still deleted.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

Additional query words:

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Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

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