Article: Q271913
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s):
Keyword(s): exc55 kbExchange550preSP5fix kbExchange550sp4Fix
Last Modified: 08-MAY-2002
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When Collaboration Data Objects (CDO) are run from a service by using the
account of a user who is not logged on, an attempt to pass a distinguished name
(DN) to the profileinfo string of the logon call may fail and a MAPI_E_NOT_FOUND
error may occur.
CAUSE
=====
This problem can occur if MAPI.Session.Logon fails when it passes a profileinfo
string that contains a DN with invalid file-system characters. Messaging
Application Programming Interface (MAPI) does not create the MMP file for the
profile because MAPI uses the profile name from CDO without checking for invalid
file-system characters.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.
Additional query words: CDO.DLL MAPI_E_NOT_FOUND SERVICE
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Keywords : exc55 kbExchange550preSP5fix kbExchange550sp4Fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : :5.5
Issue type : kbbug
Solution Type : kbfix
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