Q273828: Midtown Madness 2: Sounds in the Game Are Not Played

Article: Q273828
Product(s): Microsoft Home Games
Version(s): 2.0
Operating System(s): 
Keyword(s): kbenv kbsound kbimu
Last Modified: 12-JUN-2001

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The information in this article applies to:

- Microsoft Midtown Madness 2, version 2.0 
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SYMPTOMS
========

When you play Microsoft Midtown Madness 2, you may experience one or more of the
following symptoms:

- Sounds may not be played.

- Sounds may play quietly.

- Sounds may play incorrectly.

CAUSE
=====

This behavior can occur if any of the following conditions is true:

- The sound driver for your sound card is outdated.

- Your sound card does not support the necessary hardware features that you
  need to play sounds in the game.

- The game is not configured properly to play sounds.

RESOLUTION
==========

To resolve this issue, use the following methods in the order in which they are
presented.

Check Speakers and Volume
-------------------------

Make sure that you plug in your speakers securely and turn up the volume in
Microsoft Windows.

Turn Up the Sound Volume in the Game
------------------------------------

To turn up the sound volume in the game:

1. Start Midtown Madness 2.

2. On the main start screen, click Options.

3. Click Audio.

4. Click to select the Sound FX, Play Commentary, Play Music, and City Sounds
  check boxes.

  NOTE: If you experience issues in the game after you enable any of these audio
  features, your sound card may not support that audio feature. You can turn
  off the audio feature or use the methods in this article to attempt to
  resolve the issue.

5. Make sure that you move the Sound FX Volume and the Music/City Volume sliders
  to full.

6. Click Done.

7. Click Back.

Configure the Sound Quality Settings in the Game
------------------------------------------------

To configure the sound quality settings in the game:

1. Start Midtown Madness 2.

2. On the main start screen, click Options.

3. Click Audio.

4. In the Stereo FX box, click Mono.

5. In the Sound Quality box, click Low.

6. Click Done.

7. Click Back.

Change the Audio Device
-----------------------

To change the audio device:

1. Start Midtown Madness 2.

2. On the main start screen, click Options.

3. Click Audio.

4. In the Device box, click Primary Sound Driver.

  If this setting is already selected, try any other setting that is available.

5. Click Done.

6. Click Back.

Update Your Sound Card Driver
-----------------------------

To update your sound card driver, contact the manufacturer of your sound card to
inquire about how to obtain and install the latest version of the sound driver
for your sound card.

For information about how to contact the manufacturer of your sound card, click
the appropriate article number below to view the article in the Microsoft
Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Turn Off Hardware Sound Acceleration
------------------------------------

To turn off hardware sound acceleration:

1. Click Start, and then click Run.

2. In the Open box, type "dxdiag" (without the quotation marks), and then click
  OK.

3. Click the Sound tab.

4. Under DirectX Features, move the Hardware Sound Acceleration Level slider all
  the way to the left (the "No acceleration" setting).

5. Click Exit.

MORE INFORMATION
================

For additional information about how to improve performance in Midtown Madness
2, click the article number below to view the article in the Microsoft Knowledge
Base:

  Q273739 Midtown Madness 2: How to Improve Game Performance

For additional information about how to troubleshoot sound related issues in
Microsoft Games, click the article number below to view the article in the
Microsoft Knowledge Base:

  Q263047 Games: How to Troubleshoot Sound Related Issues

Additional query words: 2.00 msgame mm2 midmad

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Keywords          : kbenv kbsound kbimu 
Technology        : kbHomeProdSearch kbGamesSearch kbMidtownMadSearch kbMidtownMadness2
Version           : :2.0
Issue type        : kbprb

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