Article: Q274466
Product(s): The Microsoft Network
Version(s): 6.0,6.1
Operating System(s):
Keyword(s):
Last Modified: 15-JUN-2001
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The information in this article applies to:
- The Microsoft Network versions 6.0, 6.1
- the operating system: Microsoft Windows 95
- the operating system: Microsoft Windows 98
- the operating system: Microsoft Windows 98 Second Edition
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SYMPTOMS
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Unable to connect to the internet once MSN Explorer is installed.
CAUSE
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MSN Explorer Dial Up Networking (DUN 1.4) setup fails to install TCP/IP if it is
not already installed.
Dialup Networking will only upgrade components already installed on the computer.
If TCP/IP is not added prior to the install of DUN 1.4 it will have to be added.
RESOLUTION
==========
Add TCP/IP to Dialup Networking
1. Click Start, point to Settings and click Control Panel.
2. Double-click Network and click Add.
3. Click Protocol, and then click Add.
4. Under Manufacturers click Microsoft, under Network Protocols click TCP/IP,
and then click OK.
MORE INFORMATION
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Additional query words: kbimu MSN Explorer
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Keywords :
Technology : kbOSWin98 kbOSWin95 kbOSWin98SE kbOSWinSearch kbMSNSearch kbMSN600 kbMSN610
Version : :6.0,6.1
Issue type : kbprb
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