Q274522: MSN Explorer Signup Screen Is Blank

Article: Q274522
Product(s): The Microsoft Network
Version(s): 6.0
Operating System(s): 
Keyword(s): 
Last Modified: 02-MAY-2001

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The information in this article applies to:

- The Microsoft Network version 6.0 
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SYMPTOMS
========

The signup screen is blank.

CAUSE
=====

Flash may have been corrupted or removed.

RESOLUTION
==========

To reinstall Flash go to the site referenced below and follow the directions.

http://www.macromedia.com/software/flash/download/

Disclaimers:

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

STATUS
======

Microsoft has confirmed this to be a problem in Macromedia Flash.

MORE INFORMATION
================


Additional query words: kbimu MSN Explorer, Macromedia Flash

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Keywords          :  
Technology        : kbMSNSearch kbMSN600
Version           : :6.0
Issue type        : kbprb

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