Article: Q276232
Product(s): Microsoft SNA Server
Version(s): 4.0,4.0 SP1,4.0 SP2,4.0 SP3
Operating System(s):
Keyword(s): kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix
Last Modified: 13-JUN-2001
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The information in this article applies to:
- Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3
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SYMPTOMS
========
Attempts to open Remote Access Service (RAS) connections over SNARAS may fail
with a "TP Not Avail, No Retry" error. The RAS server logs the following events
when this problem occurs:
Event ID: 60
Source: SNA Server
Description: Failed to invoke APPC TP SNARAS, sense data = X'084C0000'
Event ID: 557
Source: SNA Server
Description: DLOAD has timed out
These errors occur after the SNARAS service fails and logs the following events:
Event ID 201:
Description: SNARAS - Internal error: File E:\sna40\snaras\win32\srline.c at line 185.
EVENT ID 101:
Description: SNARAS - Bad in use count in correlator. Got 0x3A00000 expected 0x0.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:
Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft SNA Server version
4.0, 4.0 SP1, 4.0 SP2, and 4.0 SP3.
This problem was first corrected in SNA Server 4.0 Service Pack 4.
Additional query words: sp1 sp2 sp3
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Keywords : kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix
Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3
Version : :4.0,4.0 SP1,4.0 SP2,4.0 SP3
Issue type : kbbug
Solution Type : kbfix
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