Article: Q278866
Product(s): The Microsoft Network
Version(s): 1.0
Operating System(s):
Keyword(s):
Last Modified: 12-NOV-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- MSN Companion, version 1.0
-------------------------------------------------------------------------------
SYMPTOMS
========
During account set-up the MSN Companion unit dials out, makes the handshake, but
does not connect. The customer is unable to complete set-up.
CAUSE
=====
Either:
- Account may have expired.
- Password may be invalid.
RESOLUTION
==========
Call Customer service at (1) (888) 765-2411.
Additional query words: kbimu
======================================================================
Keywords :
Technology : _IKkbbogus kbMSNSearch kbMSNCompanion
Version : :1.0
Issue type : kbprb
=============================================================================