Article: Q279402
Product(s): The Microsoft Network
Version(s): 1.0
Operating System(s):
Keyword(s):
Last Modified: 12-NOV-2001
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The information in this article applies to:
- MSN Companion, version 1.0
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SYMPTOMS
========
MSN Companion device has worked fine, but now when the customer turns it on,
instead of the Start page, they get a page that asks them to choose new access
numbers.
CAUSE
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Every night MSN Companion dials up MSN and checks to make sure that the user's
access numbers are still current. If the numbers are no longer current, then
each time the user turns on the device, it will go straight to a Your Internet
Numbers Have Changed page.
RESOLUTION
==========
You need to use this page to choose new local access numbers. Once you do this,
the MSN Companion will start up as usual.
MORE INFORMATION
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Note: it is the customer's responsibility to verify that calls made are local
and toll free. MSN, the Microsoft Network and Microsoft Corporation are not
responsible for and will not be held liable for any telephone fees or charges
that may accrue from the customer's use of MSN Companion.
Additional query words: kbimu
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Keywords :
Technology : _IKkbbogus kbMSNSearch kbMSNCompanion
Version : :1.0
Issue type : kbinfo
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