Article: Q279536
Product(s): The Microsoft Network
Version(s): 1.0,2.0
Operating System(s):
Keyword(s):
Last Modified: 12-NOV-2001
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The information in this article applies to:
- MSN Companion, versions 1.0, 2.0
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SYMPTOMS
========
Compaq IA-2 devices only.
- When the system is booted on the "COMPAQ" logo comes up and remains there.
- In the upper left hand corner it reads
no boot device present, system halting
- This is happens every time.
CAUSE
=====
There is a problem with the hardware.
RESOLUTION
==========
If you receive support requests from customers who wish to return MSN Companion
Internet devices, direct them to contact Compaq. Do not refer these customers
back to Radio Shack.
REFERENCES
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See also:
Q279449 - MSN Companion Compaq IA-2 device has black screen
QXXXXXX - MSN Companion Compaq IA-2 err msg "Missing operating system"
Additional query words: kbimu, Compaq IA-2
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Keywords :
Technology : _IKkbbogus kbMSNSearch kbMSNCompanion
Version : :1.0,2.0
Issue type : kbprb
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