Article: Q281523
Product(s): The Microsoft Network
Version(s): 1.0,2.0
Operating System(s):
Keyword(s):
Last Modified: 12-NOV-2001
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The information in this article applies to:
- MSN Companion, versions 1.0, 2.0
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SYMPTOMS
========
The customer asks: "What happens if the device is left unplugged for an extended
period of time?"
CAUSE
=====
Customer leaves MSN Companion unplugged for an extended period of time.
RESOLUTION
==========
- Some customers need to unplug appliances for extended periods of time while
traveling. Customers who do this may need to be reminded of the following
non-critical issues when they return:
- New e-mail received accumulates and remains in the inbox. If an inbox reaches
maximum capacity, new messages take precedence and older messages are
deleted.
- While out of town, customers can check e-mail remotely by accessing Hotmail
through another terminal.
- The device could go into an automatic upgrade after extended periods of
non-use. The upgrade with be either "mandatory" (one that customers will have
to complete before using MSN Companion again) or "non-mandatory" (one in
which customers can click "cancel" and then connect without upgrading).
MORE INFORMATION
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Additional query words: kbimu
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Keywords :
Technology : _IKkbbogus kbMSNSearch kbMSNCompanion
Version : :1.0,2.0
Issue type : kbprb
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