Q281525: Can I View Shockwave Files?

Article: Q281525
Product(s): The Microsoft Network
Version(s): 1.0,2.0
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-2001

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The information in this article applies to:

- MSN Companion, versions 1.0, 2.0 
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SYMPTOMS
========

- The customer wants to view Shockwave games or animations.

CAUSE
=====

- Shockwave is not supported on the MSN Companion. This functionality requires
  downloading a special Shockwave ActiveX control, and MSN Companion does not
  support downloaded applications.

RESOLUTION
==========

- Tell the customer that Shockwave is not supported on the MSN Companion,
  because Shockwave requires download of a special Shockwave ActiveX control.
  Customers who would like to view animations should look for "Flash"
  animations. Flash files are supported on the MSN Companion.

MORE INFORMATION
================


Additional query words: kbimu

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Keywords          :  
Technology        : _IKkbbogus kbMSNSearch kbMSNCompanion
Version           : :1.0,2.0
Issue type        : kbprb

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