Article: Q284932
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s):
Keyword(s): kberrmsg
Last Modified: 13-JUN-2001
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you use the Exmap.exe utility, you may receive the following error
message:
Error: Unable to get organizational information from LDAP server. Your user
credentials may not allow sufficient access to the directory.
CAUSE
=====
This issue can occur if you are running Active Directory Services Interface
(ADSI) version 2.5 with Microsoft Data Access Components (MDAC) version 2.6.
WORKAROUND
==========
To resolve this issue, install MDAC by using the rollback procedures that are
described in the document that is located on the following Microsoft Web site:
http://support.microsoft.com/support/mdac/26setupfaq.asp
(http://support.microsoft.com/support/mdac/26setupfaq.asp)
After you complete the rollback procedure, install MDAC version 2.5.
MORE INFORMATION
================
For additional information about compatibility issues with ADSI and MDAC, click
the article number below to view the article in the Microsoft Knowledge Base:
Q275917 ADSI 2.5 and MDAC 2.6 Compatibility Issues
For more information on these consult:
-
Additional query words: exmap exch2kp2w
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Keywords : kberrmsg
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : :5.5
Issue type : kbprb
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