Article: Q285021
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s):
Keyword(s): kberrmsg
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you start the Microsoft Event Service, you may receive the following error
message:
Could not start the Microsoft Exchange Event Service on \\<SERVERNAME>
Error 2140: An internal Windows NT Error occurred.
The following event ID message may be logged in the Application event log:
Event ID : 5
Source : MSExchangeES
Type : Error
Category : General
Description:
An unexpected MAPI error occurred. Error returned was [0x80004005]
When you start the Microsoft Exchange Server Administrator program, you can open
the properties of the Eventconfig server. All other services are started and
working properly.
CAUSE
=====
This issue can occur if the Event Service is using a different service account
and the permissions on the service account that is used to start the service
have been changed.
RESOLUTION
==========
To resolve this issue, use a different service account to start the Event
Service, or modify the permissions on the current service account.
Additional query words: exch2kp2w
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Keywords : kberrmsg
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : :5.5
Issue type : kbprb
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