Article: Q286433
Product(s): Internet Information Server
Version(s): 5.0
Operating System(s):
Keyword(s): kbCOMIS kbWin2000sp3fix
Last Modified: 15-AUG-2002
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The information in this article applies to:
- Microsoft Internet Information Services version 5.0
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SYMPTOMS
========
When you use Performance Monitor to monitor the performance and errors of Active
Server Pages (ASP) through a Terminal Server session, every counter shows zero
for statistics.
CAUSE
=====
The ASP performance counters cannot work across the kernel object namespace
boundaries that are required for this functionality in a Terminal Server
platform.
WORKAROUND
==========
The counters function correctly from the console, or when you connect remotely
from Performance Monitor.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows 2000. For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base:
Q260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or
later:
Date File Name Version
---------------------------------------
2/19/2001 Asp.dll 5.0.2195.3269
2/19/2001 Aspperf.dll 5.0.2195.3269
2/19/2001 Infoadmn.dll 5.0.2195.3243
2/19/2001 Infocomm.dll 5.0.2195.3243
1/15/2001 Spmsg.dll 5.0.2195.3140
2/19/2001 W3ctrs.dll 5.0.2195.2714
2/19/2001 Isatq.dll 5.0.2195.3243
STATUS
======
Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Windows 2000 Service Pack 3.
Additional query words: kbIISCom
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Keywords : kbCOMIS kbWin2000sp3fix
Technology : kbiisSearch kbiis500
Version : :5.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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