Article: Q296417
Product(s): Microsoft Schedule+ for Windows
Version(s): 7.0
Operating System(s):
Keyword(s): kbenv
Last Modified: 18-JUL-2001
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The information in this article applies to:
- Microsoft Schedule+, version 7.0
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SYMPTOMS
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When you start Schedule+ and you then open a profile or create a new profile for
Microsoft Exchange Client (Inbox), the following error message may appear:
Mapisp32 caused an invalid page fault in module kernel32.dll
CAUSE
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This behavior can occur if the Mapi32.dll file has become damaged, possibly
because Windows Messaging might already have been reinstalled one or more times.
RESOLUTION
==========
To resolve this behavior, rename the Mapi32.dll file, and then remove and
reinstall Windows Messaging:
1. In Windows Explorer, locate the Mapi32.dll file, and then rename it to
Mapi32.old.
2. Locate the MSMail.inf file in the \Windows\Inf folder, and then copy the file
to your desktop.
3. Click Start, point to Settings, and then click Control Panel.
4. Double-click Add/Remove Programs, and then click the Windows Setup tab.
5. Click Have Disk, and then click Browse.
6. Browse through the folder list to locate the MSMail.inf file that you copied
to your desktop.
7. Click OK, and then click OK again.
MORE INFORMATION
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For additional information about installing Windows Messaging, click the article
number below to view the article in the Microsoft Knowledge Base:
Q235713 How to Reinstall Microsoft Fax and Windows Messaging
Additional query words: wms.exe, s+, schedplus, schedule plus, boot
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Keywords : kbenv
Technology : kbZNotKeyword2 kbScheduleSearch kbSchedule700
Version : :7.0
Issue type : kbprb
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