Article: Q297350
Product(s): The Microsoft Network
Version(s): 6.1
Operating System(s):
Keyword(s):
Last Modified: 03-MAY-2001
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The information in this article applies to:
- The Microsoft Network version 6.1
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SYMPTOMS
========
You upgraded a hotmail.com e-mail address to a paying MSN Internet Access
through the free-to-paid feature in MSN Explorer (MSN Version 6.1). Though you
can establish a dial-up connection using the MSN Explorer software, you cannot
establish a connection through a manually created dial-up networking connection.
CAUSE
=====
This is a known issue with MSN Explorer (MSN Version 6.1) and the development
team are currently working to correct it.
This issue happens only when connecting with a manually created connection file
in Dial-up Networking. In this specific case, the user name credentials don't
work.
RESOLUTION
==========
Install MSN Explorer 6.1
To install MSN Explorer 6.1
- Go to http://explorer.msn.com.
Additional query words: kbimu; MSN Explorer
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Keywords :
Technology : kbMSNSearch kbMSN610
Version : :6.1
Issue type : kbprb
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