Q302563: Multi-User Associated Accounts

Article: Q302563
Product(s): The Microsoft Network
Version(s): 2.0
Operating System(s): 
Keyword(s): 
Last Modified: 21-JUN-2001

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The information in this article applies to:

- MSN Companion, version 2.0 
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SYMPTOMS
========

You have an account that becomes locked. You then attempt to create a new
account and want to associate previously associated accounts to the new account.
The associated accounts fail to respond.

CAUSE
=====

You cannot "disassociate" accounts that were previously associated with a locked
account.

RESOLUTION
==========

Contact Customer Service to have the accounts disassociated.

Additional query words: kbimu; MSN Companion

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Keywords          :  
Technology        : kbMSNSearch kbMSNCompanion
Version           : :2.0
Issue type        : kbprb

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