Article: Q302726
Product(s): The Microsoft Network
Version(s): 6.1
Operating System(s):
Keyword(s):
Last Modified: 24-JUN-2001
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The information in this article applies to:
- The Microsoft Network version 6.1
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SYMPTOMS
========
You start MSN Explorer, and then click the "Forgot Your Password" link on the
sign-in screen. In the box that appears, you type the requested information. An
error message may appear reading "The service is temporarily unable to process
your request. Please try again later."
CAUSE
=====
This is a known issue.
RESOLUTION
==========
This error can be caused by an invalid value in the "Country/Region" box. Make
sure the information "Country/Region" box is correct for your account, and then
try to reset your password again.
STATUS
======
>
Additional query words: kbimu; MSN Explorer
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Keywords :
Technology : kbMSNSearch kbMSN610 kbMSNExplorer
Version : :6.1
Issue type : kbprb
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