Article: Q302923
Product(s): The Microsoft Network
Version(s): 6.0
Operating System(s):
Keyword(s):
Last Modified: 26-JUN-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- The Microsoft Network version 6.0
-------------------------------------------------------------------------------
SYMPTOMS
========
You start MSN Explorer 6.0, and then sign in to a Hotmail.com account using a
password with the wrong case (for example, you use upper-case instead of lower).
You can sign in to MSN Explorer, but e-mail and Online Buddies do not function.
CAUSE
=====
You must type the password in the correct case for Online Buddies and e-mail to
function.
RESOLUTION
==========
In the upper-right corner of the screen, click Sign Out, and then sign back in,
using the correct password.
Additional query words: kbimu; MSN Explorer
======================================================================
Keywords :
Technology : kbMSNSearch kbMSN610 kbMSNExplorer
Version : :6.0
Issue type : kbprb
=============================================================================