Article: Q305167
Product(s): The Microsoft Network
Version(s): 1.3,2.0,2.5,2.5 (OEM Release),2.51,2.52,2.6,5.0,5.1,5.2,5.3,5.4,6.0,6.1
Operating System(s):
Keyword(s): kbFAQ kbPubTypeMSN
Last Modified: 23-JUL-2002
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The information in this article applies to:
- MSN versions 1.3, 2.0, 2.5, 2.5 (OEM Release), 2.51, 2.52, 2.6, 5.0, 5.1, 5.2, 5.3, 5.4, 6.0, 6.1
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SYMPTOMS
========
During troubleshooting it's determined that your MSN connectivity problem is
related to either modem initialization strings or to the need for a
reinstallation of your modem drivers.
RESOLUTION
==========
MSN Technical Support handles troubleshooting initialization strings (a string
of characters sent to a modem that configure the modem and prepare it for use)
and general modem settings (speed, volume, flow control).
When and if we determine that the solution to your connectivity issue is to
reinstall the modem driver, a Support Technician will refer you back to your OEM
(Original Equipment Manufacturer). As an additional resource, visit one of the
sites below:
Modem Initialization Strings:
-----------------------------
http://www.modemhelp.org
http://www.56k.com/inits/
Modem Drivers:
--------------
http://www.windrivers.com
http://www.driverguide.com
General Modem Troubleshooting
-----------------------------
http://www.modemsite.com/56k/tshoot.htm
MORE INFORMATION
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Additional query words: kbimu; Modem; Init; Connectivity; Driver; String; Initialization
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Keywords : kbFAQ kbPubTypeMSN
Technology : kbMSNSearch kbMSN600 kbMSN610 kbMSN520 kbMSN530 kbMSN510 kbMSN500 kbMSN200 kbMSN252 kbMSN251 kbMSN260 kbMSN250 kbMSN250OEM kbMSN540
Version : :1.3,2.0,2.5,2.5 (OEM Release),2.51,2.52,2.6,5.0,5.1,5.2,5.3,5.4,6.0,6.1
Issue type : kbprb
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