Article: Q305291
Product(s): Microsoft Home Multimedia Titles
Version(s): 1.0
Operating System(s):
Keyword(s): kberrmsg kbimu
Last Modified: 12-NOV-2001
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The information in this article applies to:
- Microsoft Encarta Encyclopedia Standard 2002, version 1.0
- Microsoft Encarta Encyclopedia Deluxe 2002, version 1.0
- Microsoft Encarta Reference Library 2002, version 1.0
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SYMPTOMS
========
When you run an uninstall process on any of the Encarta programs listed at the
beginning of this article, you may receive the following error message:
Installer Stopped Prematurely.
When you click OK, you then receive the following error message:
Windows Installer
The I/O operation has been aborted because of either a thread exit or an
application request.
When you click OK again, the uninstall process is rolled back, and the program is
not removed.
RESOLUTION
==========
To resolve this issue, run the uninstall process again. You will be prompted
with a message stating that an earlier install was not complete. Click Yes to
complete the uninstall process.
Additional query words:
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Keywords : kberrmsg kbimu
Technology : kbHomeProdSearch _IKkbbogus kbEncartaSearch kbMMSearch kbEncartaRef2002 kbEncartaEncyc2002 kbEncartaEnCyc2002Del
Version : :1.0
Issue type : kbprb
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