Article: Q316326
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s):
Keyword(s): kbimu
Last Modified: 16-MAY-2002
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The information in this article applies to:
- Microsoft Asheron's Call, version 1.0
- Microsoft Asheron's Call: Dark Majesty, version 1.0
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SYMPTOMS
========
When you play Microsoft Asheron's Call on Microsoft Windows XP, you may receive
the following error message:
Client has encountered a problem and needs to close. We are sorry for the
inconvenience.
If you click "click here", a dialog box is displayed with the following
information about the error:
Error Signature
AppName: client.exe AppVer: 1.0.x.0 ModName: <ModName>
where <ModName> is Decal.dll, Inject.dll, Decalnet.dll, or
fearghalfilters.dll.
If you are not running Microsoft Windows XP, the game may quit, but you do not
receive an error message.
CAUSE
=====
This issue can occur when you use a third-party add-in module with Asheron's
Call. The add-in module interferes with the normal operation of the game.
RESOLUTION
==========
To resolve the problem, disable the third-party add-in module, or contact its
manufacturer for an update.
A popular third-party add-in module used with the game is named Decal. To disable
Decal, right-click the Decal icon in the Windows notification area (looks like a
silver AC logo), and then click Exit.
MORE INFORMATION
================
The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Additional query words: msgame
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Keywords : kbimu
Technology : kbHomeProdSearch _IKkbbogus kbGamesSearch kbMSNSearch kbAsheronSearch kbAsheron100 kbAsheronDarkMaj
Version : :1.0
Issue type : kbprb
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