Article: Q319755
Product(s): Microsoft Exchange
Version(s): 2000,5.5
Operating System(s):
Keyword(s): kberrmsg
Last Modified: 24-APR-2002
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5, used with:
- Microsoft Windows 2000 Advanced Server
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SYMPTOMS
========
When you try to upgrade Microsoft Exchange Server 5.5 Standard Edition to
Microsoft Exchange Server 5.5 Enterprise Edition, you may receive the following
error message:
An unexpected error has occurred. ID no: c106fc0d
RESOLUTION
==========
To resolve this issue, run Microsoft Exchange Performance Optimizer, and then
retry the upgrade to Exchange 5.5 Enterprise Edition. To do so, follow these
steps:
1. Click Start, point to Programs, point to Microsoft Exchange, and then click
Microsoft Exchange Optimizer.
2. Click Next, and then follow the instructions to optimize Microsoft Exchange
Server.
3. Restart the computer.
4. Upgrade the computer to Exchange Server 5.5 Enterprise Edition.
MORE INFORMATION
================
For information about how to obtain Service Pack 4 (SP4) for Microsoft Exchange
Server 5.5, visit the following Microsoft Web site:
http://www.microsoft.com/exchange/downloads/55/sp4.asp
Additional query words: c106fc0d standard edition
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Keywords : kberrmsg
Technology : kbExchangeSearch kbZNotKeyword2
Version : :2000,5.5
Issue type : kbprb
Solution Type : kbpending
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