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Maintenance & Service Guide
Presario 1600 Series Portable Computers

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PC Card Solutions

Solving Minor Problems

Some minor problems and possible solutions are outlined here.   If the problem appears related to a software application, check the documentation provided with the software.

Solving PC Card Problems

Some common causes and solutions for PC Card problems are listed in the following table.

Solving PC Card Problems
Problem Probable Cause Solution(s)
When turned on, the computer does not beep when a PC Card is inserted *. Card is not inserted properly. Ensure the card is inserted in the correct orientation.
PC Card beeps are disabled. Double-click the PC Card icon in the Control Panel, click the Global Settings tab, the enable PC Card sound effects.
Speaker is turned off or volume is turned down. Press volume buttons to turn the speaker on, then increase the volume.
PC Card drivers are not installed. Double click the Add New Hardware icon in the Control Panel for installation instructions.

If PC Card or drivers are not compatible with Windows, install drivers and use the PC Card in MS-DOS mode.

Card or card driver is not supported. Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.
PC Card modem, fax, or network card does not work. Card is not fully inserted into the slot or is not inserted properly. Ensure the card is inserted in the correct orientation.
Telephone cord is not plugged in all the way. Check and secure telephone connection.
Necessary drivers are not installed (turned on). Install drivers.
PC Card modem or fax card does not work. You are trying to access the card using the wrong COM port. See Chapter 6 to verify COM port.
The card conflicts with a serial device. See Chapter 6 to verify address.
The card is not supported. Use supported cards only.
Modem network PC Card does not work. Network driver is not installed or is not set up properly. Install driver.
Telephone cord is not properly connected. Verify telephone connection
Memory or storage card does not work. SRAM and flash memory cards require the memory card driver to be loaded (turned on).

Flash memory cards require the Microsoft FlashFile System to be loaded.

Hard drives on flash mass storage cards require the PC Card ATA driver to be loaded.

Install driver.
You are trying to access the hard drive card using the wrong drive letter. Double-click My Computer to verify the drive letter assigned to the card.
The card is not supported. Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.

* To use two 16-bit PC Cards, an IRQ must be freed by disabling a device such as the parallel port, serial port, or audio controller. By default, only one free IRQ is available. Most 16-bit PC Cards require one free ISA interrupt.

Back to Troubleshooting Without Diagnostics

 
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