Maintenance &
Service Guide
Presario 1600 Series Portable Computers
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CD Drive Solutions
Solving Minor Problems
Some minor problems and possible solutions are outlined
in the following tables. If the problem appears related to a software application,
check the documentation provided with the software.
Solving CD Drive Problems
Some common causes and solutions for CD drive problems
are listed in the following table.
Solving CD Drive Problems |
Problem |
Probable
Cause |
Solution(s) |
CD drive cannot read
a compact disc. |
Compact disc is upside down or is
improperly inserted in the CD drive. |
Open the CD loading tray, lay the
compact disc in it (label side up), then close the tray. |
CD is CD Plus or Pregap/Track 0
type. |
Cannot read these type CDs in
24× CD drive. Remove the CD. |
No CDs work at all. |
The Performance tab in System
properties shows that one or more of the hard disks in your computer is using MS-DOS
Compatibility mode. |
If the driver name listed as
causing MS-DOS Compatibility mode is MBRINT13.SYS, your computer may be infected with a
boot-sector virus. Please purchase a virus scanning software package
(consult your local software retailer for recommendations) to check your system. If
the application you purchase successfully eliminates the virus, scan (check) all of your
diskettes before re-installing to prevent further contamination. |
Back to Troubleshooting Without Diagnostics
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