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Maintenance &
Service Guide
|
Problem | Probable Cause | Solution(s) |
Diskette drive cannot write to a diskette. | Diskette is write-protected. | Disable the diskette's write-protect feature or use a diskette that is not write-protected. |
Computer is writing to the wrong drive. | Check the drive letter in the path statement. | |
Not enough space is left on the diskette. | Use another diskette. | |
Drive error has occurred. | Run Computer Checkup from the Compaq Diagnostics diskette. | |
Diskette is not formatted. | Format the diskette. At
the system prompt, enter FORMAT A: |
|
Diskette drive cannot read a diskette. | The wrong type of diskette is being used. | Use the type of diskette required by the drive. |
Diskette has a bad sector. | Copy files to hard drive or another diskette. Reformat bad floppy. | |
Drive error has occurred. | Run Computer Checkup from the Compaq Diagnostics diskette. | |
Diskette is not formatted. | Format the diskette. At the system prompt, enter FORMAT A: | |
The floppy controller is disabled in F10 Setup | Re-enable the floppy controller in F10 Setup | |
Cannot boot from diskette. | Bootable diskette is not in drive A. | Put the bootable diskette in drive A. |
Diskette Boot has incorrect setting in Computer Setup. | Run Computer Setup and set diskette as first to boot. |
Back to Troubleshooting Without Diagnostics
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