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Maintenance & Service Guide
Presario 1600 Series Portable Computers

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Diskette Solutions

Solving Minor Problems

Some minor problems and possible solutions are outlined here.   If the problem appears related to a software application, check the documentation provided with the software.

Some common causes and solutions for diskette and diskette drive problems are listed below.

Solving Diskette and Diskette Drive Problems
Problem Probable Cause Solution(s)
Diskette drive cannot write to a diskette. Diskette is write-protected. Disable the diskette's write-protect feature or use a diskette that is not write-protected.
Computer is writing to the wrong drive. Check the drive letter in the path statement.
Not enough space is left on the diskette. Use another diskette.
Drive error has occurred. Run Computer Checkup from the Compaq Diagnostics diskette.
Diskette is not formatted. Format the diskette. At the system prompt, enter
FORMAT A:
Diskette drive cannot read a diskette. The wrong type of diskette is being used. Use the type of diskette required by the drive.
Diskette has a bad sector. Copy files to hard drive or another diskette. Reformat bad floppy.
Drive error has occurred. Run Computer Checkup from the Compaq Diagnostics diskette.
Diskette is not formatted. Format the diskette. At the system prompt, enter FORMAT A:
The floppy controller is disabled in F10 Setup Re-enable the floppy controller in F10 Setup
Cannot boot from diskette. Bootable diskette is not in drive A. Put the bootable diskette in
drive A.
Diskette Boot has incorrect setting in Computer Setup. Run Computer Setup and set diskette as first to boot.

Back to Troubleshooting Without Diagnostics

 

 
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