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Maintenance & Service Guide
Presario 1800 Series
Models: 1825 and 1800T

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Contacting Compaq Support

Obtain the following information before contacting Compaq Reseller Support:

Shipping Preparation

To ship the computer, complete the following steps:

1.  Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored in transit.

2.  Turn off the computer and external devices.

        3.  Disconnect the external devices from their power sources, then from the computer.

IMPORTANT:

Ensure that there is no diskette in the diskette drive and that there are no PC Cards in the PC slots.

        4.  Close the display and all exterior doors of the computer.

        5.  Pack the computer with sufficient packing material to protect it. Use the original packing box or similar packaging.

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